JumpSac Help Center - Customer Service

To ensure that you receive our emails, please place our email addresses in your safe sender list.

sales@jumpsac.com
support@jumpsac.com

Yes, we do accept both local and international credit cards (preferably Visa or Mastercard). And credit card payments on jumpsac.com must be made via either of these 1st two payment methods: Paypal or ipay88 payment gateway.

No, at this time, jumpsac.com does not accept cheques or money orders.

Yes, we do. It is the 3rd payment option available to you when you placed your order on jumpsac.com. 

Offline/Offsite payment can be made via Maybank2u, ATM transfer, Cash Deposit Machine transfer, Interbank GIRO transfer and other similar options. Only applies for local payment (from within Malaysia only). 

(Not valid for International wire transfer. All international orders must be paid either via Paypal, or credit card via ipay88 payment gateway.)

Here is our Account info, for local (Malaysia) bank transfer only:
Bank: Maybank / Malayan Banking Berhad
Account Holder: JUMPSAC BABY
Account No: 562674204916
(email payment proof to payment@jumpsac.com)

• via Email: support@jumpsac.com
• via Facebook private message to our JumpSac Facebook Page
• via Instagram comment or direct message on our JumpSac Instagram Page 
  
• Via Whatsapp to +6011 1002 2802
• via chat message on jumpsac.com, (the "green" chat window is available there at the bottom right hand corner on every page)
  

We look forward to helping you with your inquiry. We respond to inquiries in the order that they are received, and we will respond to it as quickly as possible.